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Tess Simmons
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Activity overview
Latest activity by Tess Simmons-
Tess Simmons created an article,
Who do I contact if a freezer, fridge, or oven is malfunctioning in my store?
Who do I contact if a freezer, fridge, or oven is malfunctioning in my store?If a store asset such as a freezer, fridge, or oven malfunctions at your Zen Supermarkten location, immediate action hel...
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Tess Simmons created an article,
How often should store assets be checked for performance?
How often should store assets be checked for performance at Zen Supermarkten?Ensuring the optimal performance of store assets like freezers, ovens, and fridges is fundamental to daily operations at...
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Tess Simmons created an article,
How do I handle a customer complaint about quality?
How do I handle a customer complaint about product quality at Zen Supermarkten?At Zen Supermarkten, we strive to deliver the highest quality for all our products. Occasionally, a customer may expre...
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Tess Simmons created an article,
How do I report a product defect or poor product quality?
How do I report a product defect or poor product quality?At Zen Supermarkten, ensuring our customers receive top-quality products is a key priority. If you encounter a product defect or observe poo...
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Tess Simmons created an article,
What is the process for handling product recalls?
What is the process for handling product recalls at Zen Supermarkten?Product recalls at Zen Supermarkten are managed to prioritize customer safety and compliance with industry regulations. When a r...
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Tess Simmons created an article,
How do I dispose of recalled products?
How do I dispose of recalled products?At Zen Supermarkten, proper handling of recalled products ensures customer safety and regulatory compliance. If your store is notified of a product recall, fol...
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Tess Simmons created an article,
How do I schedule preventive maintenance for store equipment?
How do I schedule preventive maintenance for store equipment at Zen Supermarkten?Preventive maintenance is essential for keeping store equipment like freezers, ovens, and fridges in top working con...
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Tess Simmons created an article,
What maintenance logs should be kept for equipment?
What maintenance logs should be kept for equipment?At Zen Supermarkten, maintaining comprehensive equipment maintenance logs is essential to ensure operational efficiency and compliance with qualit...
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Tess Simmons created an article,
What steps should I take if there is a scanning issue at the checkout (product not recognized or incorrect information)?
What steps should I take if there is a scanning issue at the checkout (product not recognized or incorrect information)?Scanning issues at the checkout, such as unrecognized products or incorrect i...
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Tess Simmons created an article,
How do I request an update to a product’s price or description?
At Zen Supermarkten, maintaining accurate product information is essential to provide effortless shopping experiences for customers. If you notice an incorrect price or product description (name, w...